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CC BY-SA Synacor, Inc., 2022-2023

© 2022-2023 by Synacor, Inc. Zimbra Daffodil (v10) Single-Server Installation Guide

This work is licensed under the Creative Commons Attribution-ShareAlike 4.0 International License unless another license agreement between you and Synacor, Inc. provides otherwise. To view a copy of this license, visit http://creativecommons.org/licenses/by-sa/4.0 or send a letter to Creative Commons, PO Box 1866, Mountain View, CA 94042, USA.

Synacor, Inc., 2022-2023
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Introduction

Zimbra Collaboration includes the Zimbra MTA, the Zimbra LDAP server, and the Zimbra mailbox server. In a single-server installation, all components are installed on one server and require no additional manual configuration.

This installation guide is a quick start guide that describes the basic steps needed to install and configure Zimbra Collaboration in a direct network connect environment. In this environment, the Zimbra 10 server is assigned a domain for which it receives mail, and a direct network connection to the Internet. When Zimbra Collaboration is installed, you will be able to log on to the Zimbra 10 administration console to manage the domain and provision accounts. The accounts you create are able to send and receive external email.

Important Notice About Single Server Installations

Zimbra Collaboration is designed to be the only application suite installed on the server. As part of the installation process, Zimbra Collaboration bundles and installs various other third party and open source software, including Eclipse Jetty, Postfix, and OpenLDAP®. The versions installed have been tested and configured to work with Zimbra 10 software. See the Zimbra Daffodil Administrator Guide for a complete list of software.

You cannot install Zimbra Daffodil (v10) without a license.

The following table shows the default port settings when Zimbra Collaboration is installed.

Zimbra 10 Port Mapping

External access

These are ports typically available to mail clients.

Port

Protocol

Zimbra Service

Description

25

smtp

mta

incoming mail to postfix

80

http

mailbox / proxy

web mail client (disabled by default in 8.0)

110

pop3

mailbox / proxy

POP3

143

imap

mailbox / proxy

IMAP

443

https

mailbox / proxy - web mail client / chat & video

HTTP over TLS

465

smtps

mta

Incoming mail to postfix over TLS (Legacy Outlook only? If possible, use 587 instead)

587

smtp

mta

Mail submission over TLS

993

imaps

mailbox / proxy

IMAP over TLS

995

pop3s

mailbox / proxy

POP3 over TLS

3443

https

proxy

User Certificate Connection Port (optional)

5222

xmpp

mailbox

Default server port

5223

xmpp

mailbox

Default legacy SSL port

9071

https

proxy admin console

HTTP over TLS (optional)

10000

udp

video

Network video/audio communications

3478

udp

video

Quering the stun server

5349

tcp

video

Fallback network video/audio communications over TCP (For e.g., when UDP is blocked), served by coturn

Internal access

These are ports typically only used by the Zimbra system itself.

Port

Protocol

Zimbra Service

Description

389

ldap

ldap

LC(ldap_bind_url)

636

ldaps

ldaps

if enabled via LC(ldap_bind_url)

3310

-

mta/clamd

zimbraClamAVBindAddress

5269

xmpp

mailbox

Server-to-Server communications between servers on the same cluster.

7025

lmtp

mailbox

local mail delivery; zimbraLmtpBindAddress

7026

milter

mailbox

zimbra-milter; zimbraMilterBindAddress

7047

http

conversion server

Accessed by localhost by default; binds to '*'

7071

https

mailbox

admin console HTTP over TLS; zimbraAdminBindAddress

7072

http

mailbox

Zimbra 10 nginx lookup - backend http service for nginx lookup/authentication

7073

http

mailbox

Zimbra 10 saslauthd lookup - backend http service for SASL lookup/authentication (added in Zimbra Collaboration 8.7)

7110

pop3

mailbox

Backend POP3 (if proxy configured); zimbraPop3BindAddress

7143

imap

mailbox

Backend IMAP (if proxy configured); zimbraImapBindAddress

7171

-

zmconfigd

configuration daemon; localhost

7306

mysql

mailbox

LC(mysql_bind_address); localhost

7307

mysql

logger

logger (removed in Zimbra Collaboration 7)

7780

http

mailbox

spell check

7993

imaps

mailbox

Backend IMAP over TLS (if proxy configured); zimbraImapSSLBindAddress

7995

pop3s

mailbox

Backend POP3 over TLS (if proxy configured); zimbraPop3SSLBindAddress

8080

http

mailbox

Backend HTTP (if proxy configured on same host); zimbraMailBindAddress

8443

https

mailbox

Backend HTTPS (if proxy configured on same host); zimbraMailSSLBindAddress

8465

milter

mta/opendkim

OpenDKIM milter service; localhost

10024

smtp

mta/amavisd

to amavis from postfix; localhost

10025

smtp

mta/master

opendkim; localhost

10026

smtp

mta/amavisd

"ORIGINATING" policy; localhost

10027

smtp

mta/master

postjournal

10028

smtp

mta/master

content_filter=scan via opendkim; localhost

10029

smtp

mta/master

"postfix/archive"; localhost

10030

smtp

mta/master

10032; localhost

10031

milter

mta/cbpolicyd

cluebringer policyd

10032

smtp

mta/amavisd

(antispam) "ORIGINATING_POST" policy

10663

-

logger

LC(logger_zmrrdfetch_port); localhost

23232

-

mta/amavisd

amavis-services / msg-forwarder (zeromq); localhost

23233

-

mta/amavisd

snmp-responder; localhost

11211

memcached

memcached

nginx route lookups, mbox cache (calendar, folders, sync, tags); zimbraMemcachedBindAddress

System Access and Intra-Node Communication

In a multi-node environment the typical communication between nodes required includes:

Destination

Source(s)

Description

ALL

22

ALL

SSH (system & zmrcd): host management

udp/53

ALL

DNS (system ¦ dnscache): name resolution

Logger

udp/514

ALL

syslog: system and application logging

LDAP

389

ALL

all nodes talk to LDAP server(s)

MTA

25

ldap

sent email (cron jobs)

25

mbox

sent email (web client, cron, etc.)

antivirus

3310

mbox

zimbraAttachmentsScanURL (not set by default)

memcached

11211

mbox

mbox metadata data cache

11211

proxy

backend mailbox route cache

Mailbox (mbox)

80

proxy

backend proxy http

110

proxy

backend proxy pop3

143

proxy

backend proxy imap

443

proxy

backend proxy https

993

proxy

backend proxy imaps

995

proxy

backend proxy pop3s

7025

mta

all mta talk to any mbox (LMTP)

7047

mbox

localhost by default; zimbraConvertdURL

7071

mbox

all mbox talk to any mbox (Admin)

7072

proxy

zmlookup; zimbraReverseProxyLookupTarget

7073

mta

sasl auth; zimbraMtaAuthTarget (since Zimbra Collaboration 8.7)

Important: You cannot have any other web server, database, LDAP, or MTA server running, when you install Zimbra Collaboration. If you have installed any of those applications before you install Zimbra 10 software, disable them. During Zimbra Collaboration installation, Zimbra 10 makes global system changes that may break applications that are on your server.

Preparing Your Server Environment

To successfully install and run Zimbra Daffodil, ensure your system meets the requirements described in this section. System administrators should be familiar with installing and managing email systems.

Do not manually create the user zimbra before running the Zimbra 10 installation. The installation automatically creates this user and sets up its environment.

System Requirements

For the Zimbra Daffodil system requirements see System Requirements for Zimbra Daffodil at the end of this guide.

Modifying Operating System Configurations

Zimbra Collaboration runs on one of several operating systems, including Ubuntu® LTS, Red Hat® Enterprise Linux, CentOS, Rocky and Oracle Linux.

A full default installation of the Linux distribution that you select is required.

Zimbra recommends that the operating systems you use are updated with the latest patches that have been tested with Zimbra Collaboration. See the latest release notes to see the operating systems patch list that has been tested with Zimbra Collaboration.

Configuring High-Fidelity Document Preview

This section is applicable only if zimbra-onlyoffice package was not installed during the installation process.

The high-fidelity document preview feature requires the installation of LibreOffice or the LibreOffice-core package, depending on the operating system you are running.

If LibreOffice is installed, the system is automatically configured to use high-fidelity document preview. If LibreOffice is not installed, the preview engine from prior Zimbra Collaboration releases is used.

This can be accomplished with the appropriate Linux distribution’s package management systems:

  • For RHEL 7/8, install the libreoffice-core package:

yum install libreoffice
yum install libreoffice-core
  • For Ubuntu, install libreoffice:

apt-get install libreoffice

DNS Configuration Requirement

When you create a domain during the installation process, Zimbra Collaboration checks to see if you have an MX record correctly configured for that domain. If it is not, an error is displayed suggesting that the domain name have an MX record configured in DNS.

To send and receive email, the Zimbra 10 MTA must be configured in DNS with both A and MX records. For sending mail, the MTA uses DNS to resolve hostnames and email-routing information. To receive mail, the MX record must be configured correctly to route the message to the mail server.

You must configure a relay host if you do not enable DNS. After Zimbra Collaboration is installed, go to the administration console's Global Settings → MTA tab and:

  • Uncheck Enable DNS lookups.

  • Enter the relay MTA address to use for external delivery.

Even if a relay host is configured, an MX record is still required if the Zimbra Collaboration server is going to receive email from the Internet.

Overview of the Installation Process

When you run the install script, the process verifies that the correct prerequisite Zimbra application packages are available to be installed.

Zimbra 10 Application Packages

Zimbra 10 architecture includes open-source integrations using industry-standard protocols. The third-party software has been tested and configured to work with the Zimbra 10 software.

The following describes the Zimbra Collaboration application packages that are installed.

Zimbra 10 Core

This package includes the libraries, utilities, monitoring tools, and basic configuration files. Zimbra 10 Core is automatically installed on each server.

Zimbra 10 LDAP

User authentication is provided through OpenLDAP® software. Each account on the Zimbra server has a unique mailbox ID that is the primary point of reference to identify the account. The OpenLDAP schema has been customized for Zimbra Collaboration.

The Zimbra 10 LDAP server must be configured before any other servers.

You can set up LDAP replication, configuring a master LDAP server and replica LDAP servers.

Zimbra 10 Store

This package includes the components for the mailbox server, including Jetty, which is the servlet container the Zimbra 10 software runs within. The Zimbra 10 mailbox server includes the following components:

Data store

The data store is a MariaDB® database.

Message store

The message store is where all email messages and file attachments reside.

Index store

Index and search technology is provided through Lucene. Index files are maintained for each mailbox.

Web application services

The Jetty web application server runs web applications (webapps) on any store server. It provides one or more web application services.

Zimbra 10 MTA

Postfix is the open source mail transfer agent (MTA) that receives email via SMTP and routes each message to the appropriate Zimbra 10 mailbox server using Local Mail Transfer Protocol (LMTP). The Zimbra 10 MTA also includes anti-virus and anti-spam components.

Zimbra 10 Proxy

Zimbra 10 Proxy is a high-performance reverse proxy service for passing IMAP[S]/POP[S]/HTTP[S] client requests to other internal Zimbra Collaboration services using nginx. This package is normally installed on the MTA server(s) or on its own independent server(s). When the zimbra-proxy package is installed, the proxy feature is enabled by default.

By default Zimbra 10 Proxy is configured to perform strict server name enforcement of the HTTP 'Host' header sent by clients for new installs. Strict server name enforcement may be disabled during the post-install configuration process in the Zimbra 10 Proxy configuration section or using the zimbraReverseProxyStrictServerNameEnabled configuration option. Please see the Zimbra 10 Proxy section of the administration guide for more details.
Zimbra 10 Modern Web App

This package includes the assets of the Zimbra 10 Modern Web App. This package is automatically installed on each server.

Zimbra 10 Memcached

This package is automatically selected when the Zimbra 10-Proxy package is installed and provides access to Memcached.

At least one server must run zimbra-memcached when the Zimbra 10 Proxy service is in use. You can use a single memcached server with one or more Zimbra 10 proxies.
Zimbra 10 SNMP

Installing this package is optional.

If you choose to install Zimbra 10-SNMP for monitoring, this package should be installed on every Zimbra 10 server.
Zimbra 10 Logger

Installing this package is optional. It is installed on one mailbox server. It provides tools for syslog aggregation and reporting.

  • If you do not install Zimbra 10 Logger, the server statistics section of the administration console will not display.

  • The Zimbra 10 Logger package must be installed at the same time as the Zimbra 10 Store package.

Zimbra 10 Spell

This package is optional. It provides the open source spell checker Aspell used by the Zimbra 10’s web app.

Zimbra 10 Apache

This package is installed automatically when Zimbra 10 Spell or Zimbra 10 Convertd is installed.

Zimbra 10 Convertd

This package should be installed on at least one Zimbra 10-Store server. Only one Zimbra 10-Convertd package needs to be present in the Zimbra Collaboration environment. The default is to install one Zimbra 10-Convertd on each Zimbra 10-Store server.

Zimbra 10 Archiving

The Zimbra 10 Archiving and Discovery feature is an optional feature for Zimbra Collaboration. Archiving and Discovery offers the ability to store and search all messages that were delivered to or sent by Zimbra Collaboration. This package includes the cross mailbox search function which can be used for both live and archive mailbox searches.

Using Archiving and Discovery can trigger additional mailbox license usage. To find out more about Zimbra 10 Archiving and Discovery, please refer to Zimbra Daffodil Administration Guide.
Zimbra 10 OnlyOffice

This package installation is required for collaborative document editing of documents which is powered by Onlyoffice and enables collaborative editing of the documents stored in Briefcase. This package can be installed and setup on a Proxy server, Mailbox server or as a separate Document server.

The Zimbra 10 server configuration is menu driven. The installation menu shows you the default configuration values. The menu displays the logical host name and email domain name [mailhost.example.com] as configured on the computer. You can change any of the values. For single server installs, you must define the administrator’s password, which you use to log on to the administration console, and you specify the location of the Zimbra 10 license xml file.

Downloading the Zimbra 10 Software

Obtain the Zimbra Collaboration software download and save to the computer from which you will install the software.

Zimbra Daffodil (v10) Licensing

A Zimbra Collaboration license is required in order to create accounts. When you purchase, renew, or change the Zimbra Collaboration license, you update the Zimbra 10 server with the new license information.

License Types

Zimbra Collaboration licensing gives administrators visibility and control of the licensed features they plan to deploy. You can monitor usages and manage the following license types.

License limitations To set maximum number of…​

Accounts limit

Accounts you can create.

MAPI accounts limit

Accounts that can use Zimbra 10 Connector for Microsoft Outlook (ZCO).

Exchange web services (EWS) accounts limit

Accounts that can use EWS for connecting to an Exchange server. EWS is a separately licensed add-on feature.

High-fidelity document preview

Accounts that can use the High-Fidelity document preview facility. Either LibreOffice or OnlyOffice installation is required.

Archiving accounts limit

Allowed archive accounts. The archive feature installation is required.

Zimbra Daffodil (v10) License Requirements

You require a Zimbra 10’s license to create accounts in Zimbra Collaboration and to use the Modern Web App.

To try out Zimbra Collaboration, you can obtain trial versions free of charge. Once your system is installed in a production environment, you will need to purchase a subscription or a perpetual license.

License Types Description

Trial

You can obtain a free Trial license from the Zimbra website, at https://www.zimbra.com. The trial license allows you to create up to 50 users. It expires in 60 days.

Trial extended

You can obtain a Trial Extended license from Zimbra Sales by contacting sales@zimbra.com or calling 1-972-407-0688. This license allows you to create up to 50 users and is valid for an extended period of time.

Subscription

A Zimbra 10 Subscription license can only be obtained through purchase. This license is valid for a specific Zimbra Collaboration system, is encrypted with the number of Zimbra 10 accounts (seats) you have purchased, the effective date, and the expiration date of the subscription license.

Perpetual

A Zimbra 10 Perpetual license can only be obtained through purchase. This license is similar to a subscription license. It is valid for a specific Zimbra Collaboration system, is encrypted with the number of Zimbra 10 accounts (seats) you have purchased, the effective date, and an expiration date of 2099-12-31. When you renew your support agreement, you receive no new perpetual license, but your Account record in the system gets updated with your new support end date.

License Usage by Zimbra Collaboration Account Type

An account assigned to a person, including an account created for archiving, requires a mailbox license. Distribution lists, aliases, locations, and resources do not count against the license.

Below is a description of types of Zimbra Collaboration accounts and if they impact your license limit.

License Account Type Description

System account

System accounts are specific accounts used by Zimbra Collaboration. They include the spam filter accounts for junk mail (spam and ham), the virus quarantine account for email messages with viruses, and the GALsync account if you configure GAL for your domain.

Do not delete these accounts! These accounts do not count against your license.

Administrator account

Administrator and delegated administrator accounts count against your license.

User account

User accounts count against your license account limit.

When you delete an account, the license account limit reflects the change.

Alias account

These types do not count against your license.

Distribution list

Resource account

License Activation

All Zimbra Daffodil (v10) installations require license activation. New installations have a 10 day grace period from the license issue date before requiring activation. You can activate your license from the Administration Console.

Admin Console:

Home → Configure → Global Settings → License, from the Gear icon select Activate License

You can also activate your license from the command line interface.

Upgraded Zimbra Collaboration versions require an immediate activation to maintain network feature functionality.

Automatic License Activation

Licenses are automatically activated if the Zimbra Collaboration server has a connection to the Internet and can communicate with the Zimbra 10 License server. If you are unable to activate your license automatically, see the next section on Manual License Activation.

Manual License Activation

For systems that do not have external access to the Zimbra 10 License server, you can use the Zimbra 10 Support Portal to activate your license manually. Go to the Zimbra website at https://www.zimbra.com and click on Support to display the Zimbra 10 Technical Support page. Click on the Support Portal Login button to display the Zimbra 10 Support Portal page. Enter your email and password to log in.

If you have problems accessing the Support Portal, contact Zimbra Sales at sales@zimbra.com or by calling 1-972-407-0688.

When Licenses are not Installed or Activated

If you fail to install or activate your Zimbra Collaboration server license, the following scenarios describe how your Zimbra Collaboration server will be impacted.

License Condition Description/Impact

Not installed

With no installed license, the Zimbra Collaboration server defaults to single user mode where all license-limited features are limited to one user.

Not valid

If the license file appears forged or fails validation for other reasons, the Zimbra Collaboration server defaults to single-user mode.

Not activated

A license activation grace period is 10 days. If this period passes without activation, the Zimbra Collaboration server defaults to single-user mode.

For future date

If the license starting date is in the future, the Zimbra Collaboration server defaults to single-user mode.

In grace period

If the license ending date has passed and is within the 30 day grace period, all license-limited features are still enabled, but administrators may see license renewal prompts.

Expired

If the license ending date has passed, the 30 day grace period has expired, and users decide not to obtain a new license, they can resolve these issues by building their own binary (from the Zimbra 10 Source) and installing that on top of their existing system. The build version should be higher than the installed version.

Obtaining a License

Go to the Zimbra Website https://www.zimbra.com to obtain a trial license from the Network Downloads area. Contact Zimbra sales regarding a trial extended license, or to purchase a subscription license or perpetual license, by emailing sales@zimbra.com or calling 1-972-407-0688.

The subscription and perpetual license can only install on the Zimbra Collaboration system identified during purchase. Only one Zimbra 10 license is required for your Zimbra Collaboration environment. This license sets the maximum number of accounts on the system.

Current license information, including the number of accounts purchased, the number of accounts used, and the expiration date, can be viewed in the Admin Console.

Admin Console:

Home → Configure → Global Settings → License.

License Reconciliation and Data Collection Notice

By consenting to the End-User License Agreement, you grant Synacor Inc. and its certain licensees, permission to collect licensing and non-personally-identifiable usage data from your Zimbra Collaboration server.

During installation, upgrades, and periodically while in use, the Zimbra Collaboration server transmits information for reconciliation of billing and license data.

Permission for this data collection is granted under sections 11.4 and 11.6 of the End User License Agreement for Zimbra Collaboration. Copies of the license can be found at https://www.zimbra.com/legal/licensing/.

The data that is being collected consists of elements of the current license information and is governed by Synacor’s Privacy Policy, which can be found at https://www.synacor.com/privacy-policy/.

Basic Configuration

The default configuration installs Zimbra 10-LDAP, Zimbra 10-MTA with anti-virus and anti-spam protection, the Zimbra 10 mailbox server, SNMP monitoring tools (optional), Zimbra 10-spell (optional), the logger tool (optional), and the Zimbra 10 proxy (optional) on one server.

The default configuration installs Zimbra 10-LDAP, Zimbra 10-MTA with anti-virus and anti-spam protection, the Zimbra 10 mailbox server, SNMP monitoring tools (optional), Zimbra 10-spell (optional), the logger tool (optional), and the Zimbra 10 proxy on one server.

The menu driven installation displays the components and their existing default values. You can modify the information during the installation process. The table below describes the menu options.

Server Configured Menu Item Description

Main Menu

All

Common Configuration

Select the sub-menu for Common Configuration Options

zimbra-ldap

Select the sub-menu for Ldap configuration

zimbra-logger

Toggle whether zimbra-logger is enabled or not.

zimbra-mta

Select the sub-menu for Mta configuration. Postfix is the open source mail transfer agent (MTA) that receives email via SMTP and routes each message to the appropriate Zimbra mailbox server using Local Mail Transfer Protocol (LMTP). The Zimbra MTA also includes the anti-virus and anti-spam components.

zimbra-dnscache

Select the sub-menu for DNS Cache. Intended primarily on MTAs for optimized DNS and RBL lookups. Can also be installed on mailstores and proxy servers.

zimbra-snmp

Select the sub-menu for Snmp configuration. Installing the Zimbra-SNMP package is optional. If you choose to install Zimbra-SNMP for monitoring, the package should be run on every server (Zimbra server, Zimbra LDAP, Zimbra MTA) that is part of the Zimbra configuration. Zimbra uses swatch to watch the syslog output to generate SNMP traps.

zimbra-store

Select the sub-menu for Store configuration

zimbra-spell

Toggle whether zimbra-spell is enabled or not.

zimbra-convertd

Toggle whether zimbra-convertd is enabled or not - defaults to yes
The default is to install one zimbra-convertd on each zimbra-store server. But only one zimbra-convertd needs to be present in a deployment depending on size of Zimbra 10 environment.

zimbra-proxy

Select the sub-menu for Proxy configuration

Enable VMware HA

Toggle whether VMware HA is enabled or not - defaults to no
VMware HA Clustering Heartbeat is only available when running within a virtual machine running vmware-tools.

Default Class of Service Configuration

This menu section lists major new features for the Zimbra Collaboration release and whether the feature is enabled or not. When you change the feature setting during Zimbra Collaboration installation, you change the default COS settings. Having this control, lets you decide when to introduce new features to your users.

s) Save config to file

At any time during the installation, you can save the configuration to file.

c) Collapse menu

Allows you to collapse the menu.

x) Expand menu

Expand menus to see the underlying options

q) Quit

Quit can be used at any time to quit the installation.

Common Configuration Options

The packages installed in common configuration include libraries, utilities, monitoring tools, and basic configuration files under Zimbra Core.

Server Configured Menu Item Description

Common Configuration - These are common settings for all servers

All

Hostname

The host name configured in the operating system installation

LDAP master host

The LDAP host name. On a single server installation, this name is the same as the hostname. On a multi server installation, this LDAP host name is configured on every server

LDAP port

The default port is 389

LDAP Admin password

This is the master LDAP password. This is the password for the Zimbra admin user and is configured on every server

All except Zimbra LDAP Server

LDAP Base DN

The base DN describes where to load users and groups. In LDAP form, it is cn=Users. Default is cn=zimbra.

All

Secure interprocess communications

The default is yes. Secure interprocess communications requires that connections between the mail store, and other processes that use Java, use secure communications. It also specifies whether secure communications should be used between the master LDAP server and the replica LDAP servers for replication.

Time Zone

Select the time zone to apply to the default COS. The time zone that should be entered is the time zone that the majority of users in the COS will be located in. The default time zone is PST (Pacific Time).

IP Mode

IPv4 or IPv6.

Default SSL digest

Sets the default message digest to use when generating certificate. Defaults is sha256.

Ldap configuration

Server Configured Menu Item Description

zimbra-ldap - These options are configured on the Zimbra LDAP server.

Zimbra LDAP Server

Status

The default is Enabled. For replica LDAP servers, the status can be changed to Disabled if the database is manually loaded after installation completes.

Create Domain

The default is yes. You can create one domain during installation. Additional domains can be created from the administration console.

Domain to create

The default domain is the fully qualified hostname of the server. If you created a valid mail domain on your DNS server, enter it here.

LDAP Root password

By default, this password is automatically generated and is used for internal LDAP operations.

LDAP Replication password

This is the password used by the LDAP replication user to identify itself to the LDAP master and must be the same as the password on the LDAP master server.

LDAP Postfix password

This is the password used by the postfix user to identify itself to the LDAP server and must be configured on the MTA server to be the same as the password on the LDAP master server.

LDAP Amavis password

This password is automatically generated and is the password used by the amavis user to identify itself to the LDAP server and must be the same password on the LDAP master server and on the MTA server.

LDAP Nginx password

This password is automatically generated and is used by the nginx user to identify itself to the LDAP server and must be the same password on the LDAP master server and on the MTA server. NOTE: This option is displayed only if the zimbra-proxy package is installed.

Zimbra Logger

Server Configured Menu Item Description

Zimbra mailbox server

zimbra-logger

The Logger package is installed on one mail server. If installed, it is automatically enabled. Logs from all the hosts are sent to the mailbox server where the logger package is installed. This data is used for generating statistics graphs and reporting and for message tracing.

MTA Server Configuration Options

Zimbra MTA server configuration involves installation of the Zimbra-MTA package. This also includes anti-virus and anti-spam components.

Server Configured Menu Item Description

zimbra-mta

Zimbra MTA Server

MTA Auth host

This is configured automatically if the MTA authentication server host is on the same server, but must be configured if the authentication server is not on the MTA. The MTA Auth host must be one of the mailbox servers.

Enable Spamassassin

Default is enabled.

Enable ClamAV

Default is enabled. To configure attachment scanning, see Scanning Attachments in Outgoing Mail

Notification address for AV alerts

Sets the notification address for AV alerts. You can either accept the default or create a new address. If you create a new address, remember to provision this address from the admin console. NOTE: If the virus notification address does not exist and your host name is the same as the domain name on the Zimbra server, the virus notifications remain queued in the Zimbra MTA server cannot be delivered.

Bind password for Postfix LDAP user

Automatically set. This is the password used by the postfix user to identify itself to the LDAP server and must be configured on the MTA server to be the same as the password on the LDAP master server.

Bind password for Amavis LDAP user

Automatically set. This is the password used by the amavis user to identify itself to the LDAP server and must be configured on the MTA server to be the same as the amavis password on the master LDAP server.

New installs of Zimbra 10 limit spam/ham training to the first MTA installed. If you uninstall or move this MTA, you will need to enable spam/ham training on another MTA, as one host should have this enabled to run zmtrainsa --cleanup. To do this on that host, do:
zmlocalconfig -e zmtrainsa_cleanup_host=TRUE

DNS Cache

Server Configured Menu Item Description

zimbra-dnscache (optional)

Zimbra mailbox server

Master DNS IP address(es)

IP addresses of DNS servers

Enable DNS lookups over TCP

yes or no

Enable DNS lookups over UDP

yes or no

Only allow TCP to communicate with Master DNS

yes or no

Snmp configuration

Server Configured Menu Item Description

zimbra-snmp (optional)

All

Enable SNMP notifications

The default is yes.

SNMP Trap hostname

The hostname of the SNMP Trap destination

Enable SMTP notification

The default is yes.

SMTP Source email address

From address to use in email notifications

SMTP Destination email address

To address to use in email notifications

Store configuration

zimbra-store

Zimbra Mailbox Server

Create Admin User

Yes or No. The administrator account is created during installation. This account is the first account provisioned on the Zimbra 10 server and allows you to log on to the administration console.

Admin user to create

The user name assigned to the administrator account. Once the administrator account has been created, it is suggested that you do not rename the account as automatic Zimbra Collaboration notifications might not be received.

Admin Password

You must set the admin account password. The password is case sensitive and must be a minimum of six characters. The administrator name, mail address, and password are required to log in to the administration console.

Anti-virus quarantine user

A virus quarantine account is automatically created during installation. When AmavisD identifies an email message with a virus, the email is automatically sent to this mailbox. The virus quarantine mailbox is configured to delete messages older than 7 days.

Enable automated spam training

Yes or No. By default, the automated spam training filter is enabled and two mail accounts are created - one for the Spam Training User and one for the Non-spam (HAM) Training User. See the next 2 menu items which will be shown if spam training is enabled.
These addresses are automatically configured to work with the spam training filter. The accounts created have randomly selected names. To recognize what the accounts are used for, you may want to change their names.
The spam training filter is automatically added to the cron table and runs daily.

Spam Training User

to receive mail notification about mail that was not marked as junk, but should have been.

Non-spam (HAM) Training User

to receive mail notification about mail that was marked as junk, but should not have been.

The default port configurations are shown

Zimbra Mailbox Server

SMTP host

Defaults to current server name

Web server HTTP port:

default 80

Web server HTTPS port:

default 443

Web server mode

Can be HTTP, HTTPS, Mixed, Both or Redirect.

  • Mixed mode uses HTTPS for logging in and HTTP for normal session traffic

  • Both mode means that an HTTP session stays HTTP, including during the login phase, and an HTTPS session remains HTTPS throughout, including the login phase.

  • Redirect mode redirects any users connecting via HTTP to an HTTPS connection.

  • All modes use SSL encryption for back-end administrative traffic.

IMAP server port

default 143

IMAP server SSL port

default 993

POP server port

default 110

POP server SSL port

default 995

Use spell checker server

default Yes (if installed)

Spell server URL

http://<example.com>:7780/aspell.php

If either or both of these next 2 options are changed to TRUE, the proxy setting on the mailbox store are enabled in preparation for setting up zimbra-proxy.

Zimbra Mailbox Server

*Configure for use with mail proxy.

default FALSE

*Configure for use with web proxy.

default FALSE

Enable version update checks.

Zimbra Collaboration automatically checks to see if a new Zimbra Collaboration update is available. The default is TRUE.

Enable version update notifications.

This enables automatic notification when updates are available when this is set to TRUE.
NOTE: The software update information can be viewed from the Administration Console Tools Overview pane.

Version update notification email.

This is the email address of the account to be notified when updates are available. The default is to send the notification to the admin’s account.

Version update source email.

This is the email address of the account that sends the email notification. The default is the admin’s account.

Proxy configuration

Zimbra Proxy (Nginx-Zimbra) is a high-performance reverse proxy server that passes IMAP[S]/POP[S]/HTTP[S] client requests to other internal Zimbra 10 services.

It requires the separate package Zimbra Memcached which is automatically selected when the zimbra-proxy package is installed. One server must run zimbramemcached when the proxy is in use. All installed zimbra proxies can use a single memcached server.

Server Configured Menu Item Description

zimbra-proxy

mailbox server,
MTA server or
own independent server

Enable POP/IMAP Proxy

default TRUE

IMAP proxy port

default 143

IMAP SSL proxy port

default 993

POP proxy port

default 110

POP SSL proxy port

default 995

Bind password for nginx ldap user

default set

Enable HTTP[S] Proxy

default TRUE

HTTP proxy port

default 80

HTTPS proxy port

default 443

Proxy server mode

default https

Installing Zimbra Collaboration Software

Important: Before you begin, make sure to:

  • Store your license in a directory folder on your server as it is needed to complete your installation of Zimbra Collaboration.

  • Confirm you have the latest system requirements and prerequisites for installing Zimbra Collaboration.

Open an SSH session to the Zimbra 10 server and follow the steps below:

  1. Log in as root to the Zimbra 10 server and cd to the directory where the Zimbra Collaboration archive tar file is saved (cd /var/<tmp>). Run the following commands:

    Unpack the file

    tar xvzf [zcsfullfilename.tgz]

    Change to the correct directory

    cd [zcsfullfilename]

    Begin the installation

    ./install.sh

    root@mailhost:/tmp# tar xzvf zcs*.tgz
    zcs-NETWORK-10.0.0_GA_4452.UBUNTU18_64.20220911034542/
    zcs-NETWORK-10.0.0_GA_4452.UBUNTU18_64.20220911034542/packages/
    .
    .
    .
    zcs-NETWORK-10.0.0_GA_4452.UBUNTU18_64.20220911034542/install.sh
    zcs-NETWORK-10.0.0_GA_4452.UBUNTU18_64.20220911034542/README.txt
  2. The install.sh script reviews the installation software to verify that the Zimbra 10 packages are available. The installation process checks to see whether any of the applications Sendmail, Postfix, MySQL or MariaDB are running. If any of these applications are running, you are asked to disable them. Disabling MySQL and MariaDB is optional but highly recommended. Sendmail and Postfix must be disabled for Zimbra Collaboration to start correctly.

    root@zimbraiop:/tmp/# cd zcs-NETWORK-10.0.0_GA_4452.UBUNTU18_64.20220911034542/
    root@zimbraiop:/tmp/zcs-NETWORK-10.0.0_GA_4452.UBUNTU18_64.20220911034542# ./install.sh
    
    Operations logged to /tmp/install.log.y1YeCSI5
    
    Checking for existing installation...
        zimbra-license-tools...NOT FOUND
        zimbra-license-extension...NOT FOUND
        zimbra-network-store...NOT FOUND
        zimbra-modern-ui...NOT FOUND
        zimbra-modern-zimlets...NOT FOUND
        zimbra-patch...NOT FOUND
        zimbra-mta-patch...NOT FOUND
        zimbra-proxy-patch...NOT FOUND
        zimbra-ldap...NOT FOUND
        zimbra-logger...NOT FOUND
        zimbra-mta...NOT FOUND
        zimbra-dnscache...NOT FOUND
        zimbra-snmp...NOT FOUND
        zimbra-store...NOT FOUND
        zimbra-apache...NOT FOUND
        zimbra-spell...NOT FOUND
        zimbra-convertd...NOT FOUND
        zimbra-memcached...NOT FOUND
        zimbra-proxy...NOT FOUND
        zimbra-archiving...NOT FOUND
        zimbra-onlyoffice...NOT FOUND
        zimbra-core...NOT FOUND
  3. The Zimbra 10 software agreement displays. Press Y to accept and N to decline.

    The license agreement displays in multiple sections, and you must accept each section of the license agreement.
  4. Use Zimbra 10’s package repository [Y] displays, press Enter to continue. Your system will be configured to add the Zimbra 10 packaging repository for yum or apt-get as appropriate so it can install the Zimbra 10 3rd party packages.

    • If installing Zimbra 10, you will have the modules Archiving and Convertd as an option to add to your Zimbra 10 installation.

    • It is recommended to only install Zimbra 10-dnscache on the MTA Servers when there are no other DNS servers (for example dnsmasq or bind) already installed and running on the same server.

      Checking for installable packages
      
      Found zimbra-core (local)
      Found zimbra-ldap (local)
      Found zimbra-logger (local)
      Found zimbra-mta (local)
      Found zimbra-dnscache (local)
      Found zimbra-snmp (local)
      Found zimbra-store (local)
      Found zimbra-apache (local)
      Found zimbra-spell (local)
      Found zimbra-convertd (local)
      Found zimbra-memcached (repo)
      Found zimbra-proxy (local)
      Found zimbra-archiving (local)
      Found zimbra-onlyoffice (repo)
      Found zimbra-license-tools (local)
      Found zimbra-license-extension (local)
      Found zimbra-network-store (local)
      Found zimbra-modern-ui (repo)
      Found zimbra-modern-zimlets (repo)
      Found zimbra-patch (repo)
      Found zimbra-mta-patch (repo)
      Found zimbra-proxy-patch (repo)
      Found zimbra-ldap-patch (repo)
      
      
      Select the packages to install
      
      Install zimbra-ldap [Y]
      
      Install zimbra-logger [Y]
      
      Install zimbra-mta [Y]
      
      Install zimbra-dnscache [Y]
      
      Install zimbra-snmp [Y]
      
      Install zimbra-store [Y]
      
      Install zimbra-apache [Y]
      
      Install zimbra-spell [Y]
      
      Install zimbra-convertd [Y]
      
      Install zimbra-memcached [Y]
      
      Install zimbra-proxy [Y]
      
      Install zimbra-archiving [N]
      
      Install zimbra-onlyoffice [N]
      
      Install zimbra-patch [Y]
      
      Install zimbra-mta-patch [Y]
      
      Install zimbra-proxy-patch [Y]
      
      Install chat and video features [N]
      Checking required space for zimbra-core
      Checking space for zimbra-store
      Checking required packages for zimbra-store
           FOUND: libreoffice-1:6.0.6-0ubuntu0.18.04.1
      zimbra-store package check complete.
      
      Installing:
          zimbra-core
          zimbra-ldap
          zimbra-logger
          zimbra-mta
          zimbra-dnscache
          zimbra-snmp
          zimbra-store
          zimbra-apache
          zimbra-spell
          zimbra-convertd
          zimbra-memcached
          zimbra-proxy
          zimbra-archiving
          zimbra-onlyoffice
          zimbra-license-tools
          zimbra-license-extension
          zimbra-network-store
          zimbra-modern-ui
          zimbra-modern-zimlets
          zimbra-patch
          zimbra-mta-patch
          zimbra-proxy-patch
          zimbra-rabbitmq-server
          zimbra-zimlet-document-editor
      
      The system will be modified.  Continue? [N]
      
      Exit? [N]
      
      The system will be modified.  Continue? [N] y

      Also select the services to be installed on this server. To install Zimbra Collaboration on a single server, enter Y for the ldap, logger, mta, snmp, store, and spell packages. If you use IMAP/POP Proxy, enter Y for the Zimbra proxy package and the Zimbra Memcached package.

      Ensure that the zimbra-memcached package is installed on at least one of the nodes in the system if the Proxy is installed.
      For the cross mailbox search feature, install the Zimbra Archive package. To use the archiving and discovery feature, contact Zimbra sales. The installer verifies that there is enough room to install Zimbra 10.
  5. Next, type Y and press Enter to modify the system. Zimbra 10 performs the following checks.

    • Selected packages are installed on the server.

    • Checks to see if MX record is configured in DNS. The installer checks to see if the hostname is resolvable via DNS. If there is an error, the installer asks if you would like to change the hostname. We recommend that the domain name have an MX record configured in DNS.

    • Checks for port conflict.

  6. At this point, the Main menu displays showing the default entries for the Zimbra 10 components you are installing. To expand the menu to see the configuration values, type X and press Enter. The Main menu expands to display configuration details for the packages being installed. Values that require further configuration are marked with asterisks (******) to their left. To navigate the Main menu, select the menu item to change. You can modify any of the defaults. For a quick installation, accepting all the defaults, you only need to do the following:

  7. To set the appropriate time zone, enter 1 to select Common Configuration and then enter 7 for TimeZone. Set the correct time zone.

    Main menu
    
       1) Common Configuration:
       2) zimbra-ldap:                             Enabled
       3) zimbra-logger:                           Enabled
       4) zimbra-mta:                              Enabled
       5) zimbra-dnscache:                         Enabled
       6) zimbra-snmp:                             Enabled
       7) zimbra-store:                            Enabled
            +Create Admin User:                    yes
            +Admin user to create:                 admin@zqa-390.eng.zimbra.com
    ******* +Admin Password                        UNSET
            +Anti-virus quarantine user:           virus-quarantine.vdwv0qh2j8@zqa-390.eng.zimbra.com
            +Enable automated spam training:       yes
            +Spam training user:                   spam.gnylhu2si@zqa-390.eng.zimbra.com
            +Non-spam(Ham) training user:          ham.e6_ggdho@zqa-390.eng.zimbra.com
            +SMTP host:                            zqa-390.eng.zimbra.com
            +Web server HTTP port:                 8080
            +Web server HTTPS port:                8443
            +Web server mode:                      https
            +IMAP server port:                     7143
            +IMAP server SSL port:                 7993
            +POP server port:                      7110
            +POP server SSL port:                  7995
            +Use spell check server:               yes
            +Spell server URL:                     http://zqa-390.eng.zimbra.com:7780/aspell.php
            +Enable version update checks:         TRUE
            +Enable version update notifications:  TRUE
            +Version update notification email:    admin@zqa-390.eng.zimbra.com
            +Version update source email:          admin@zqa-390.eng.zimbra.com
            +Install mailstore (service webapp):   yes
            +Install UI (zimbra,zimbraAdmin webapps): yes
    ******* +License filename:                     UNSET
    
       8) zimbra-spell:                            Enabled
       9) zimbra-convertd:                         Enabled
      10) zimbra-proxy:                            Enabled
      11) zimbra-onlyoffice:                       Enabled
      12) Enable VMware HA:                        no
      13) Default Class of Service Configuration:
      14) Enable default backup schedule:          yes
       s) Save config to file
       x) Expand menu
       q) Quit
    
    Address unconfigured (**) items  (? - help)
  8. Type r to return to the Main menu.

  9. Type r to return to the Main menu.

  10. Enter 7 to select zimbra-store from the Main menu. The store configuration menu displays.

  11. Select the following from the store configuration menu:

    • Type 4 to set the Admin Password. The password must be six or more characters. Press Enter.

    • Type 33 for License filename and type the directory and file name for the Zimbra license. For example, if you saved to the /tmp directory, you type /tmp/ZimbraLicense.xml. If you do not have a license, you cannot proceed. See the section on Zimbra License Requirements

    • Enable version update checks and Enable version update notifications. If these are set to TRUE, Zimbra Collaboration automatically checks for the latest Zimbra Collaboration software updates and notifies the account that is configured in Version update notification email. You can modify this later from the administration console.

  12. Type r to return to the Main menu.

  13. If you want to change the default Class of Service settings for new features that are listed here, type 12 for Default Class of Service Configuration. Then type the appropriate number for the feature to be enabled or disabled. Changes you make here are reflected in the default COS configuration.

  14. If no other defaults need to be changed, type a to apply the configuration changes. Press Enter

    *** CONFIGURATION COMPLETE - press 'a' to apply
    Select from menu, or press 'a' to apply config (? - help) a
  15. When Save Configuration data to file appears, type "Yes" and press Enter.

    Save configuration data to a file? [Yes]
  16. The next request asks where to save the files. To accept the default, press "Enter". To save the files to another directory, enter the directory and then press Enter.

    Save config in file: [/opt/zimbra/config.16039]
    Saving config in /opt/zimbra/config.16039...done.
  17. When "The system will be modified - continue?" appears, type "Yes" and press Enter.

    The server is modified. Installing all the components and configuring the server can take several minutes. Components that are installed include spam training and documents, (wiki) accounts, time zone preferences, backup schedules, licenses, as well as common Zimlets.

    The system will be modified - continue? [No] y
    Operations logged to /tmp/zmsetup.20160711-234517.log
    Wed Jun 29 10:50:11 2022 Installing LDAP configuration database...
    Wed Jun 29 10:50:11 2022 done.
    Wed Jun 29 10:50:11 2022 *** Running as zimbra user: /opt/zimbra/libexec/zmldapschema 2>/dev/null
    Looking for LDAP installation...succeeded
    Installing core schema...
    Installing cosine schema...
    Installing inetOrgPerson schema...
    Installing zimbra schema...
    Installing amavis schema...
    Installing dyngroup schema...
    Installing OpenDKIM schema...
    .
    .
    Checking current setting of zimbraReverseProxyAvailableLookupTargets
    Returning retrieved global config attribute zimbraReverseProxyAvailableLookupTargets=
    Querying LDAP for other mailstores
    Getting local config zimbra_ldap_password
    ldap bind done for uid=zimbra,cn=admins,cn=zimbra
    Searching LDAP for reverseProxyLookupTargets...
    
    
    Granting group zimbraDomainAdmins@zqa-255.eng.zimbra.com domain right +domainAdminConsoleRights on zqa-255.eng.zimbra.com...
    *** Running as zimbra user: /opt/zimbra/bin/zmprov -r -m -l grr domain zqa-255.eng.zimbra.com grp zimbraDomainAdmins@zqa-255.eng.zimbra.com +domainAdminConsoleRights
    done.
    Granting group zimbraDomainAdmins@zqa-255.eng.zimbra.com global right +domainAdminZimletRights...
    *** Running as zimbra user: /opt/zimbra/bin/zmprov -r -m -l grr global grp zimbraDomainAdmins@zqa-255.eng.zimbra.com +domainAdminZimletRights
    done.
    .
    .
    Setting default backup schedule...Done
    Looking for valid license to install...license installed.
    Starting servers...done.
    Installing common zimlets...
            com_zimbra_mailarchive...
            com_zimbra_viewmail...
              .
              .
    Finished installing common zimlets.
    Installing network zimlets...
            com_zimbra_backuprestore...
            com_zimbra_mobilesync...done.
             .
             .
            com_zimbra_license...done.
    Finished installing network zimlets.
    Restarting mailboxd...done.
    Creating galsync account for default domain...done.
    Setting up zimbra crontab...done.
    
    
    Moving /tmp/zmsetup.20220629-105011.log to /opt/zimbra/log
    
    
    Configuration complete - press return to exit

Installing External Zimlets for Modern Web App

These six zimlets are available.

  • Slack

  • Zoom

  • Dropbox

  • Google Drive

  • Onedrive

  • Jitsi

You have to install and configure them for users to integrate and use these zimlets. Once you are done installing the zimlet(s), you need to restart the mailbox service before configuring them.

Slack

  • As root run the below command:

    RHEL

    yum install zimbra-zimlet-slack

    Ubuntu

    apt-get install zimbra-zimlet-slack

  • Restart mailbox service as a zimbra user:

su - zimbra
zmmailboxdctl restart

Zoom

  • As root run the below command:

    RHEL

    yum install zimbra-zimlet-zoom

    Ubuntu

    apt-get install zimbra-zimlet-zoom

  • Restart mailbox service as a zimbra user:

su - zimbra
zmmailboxdctl restart

Dropbox

  • As root run the below command:

    RHEL

    yum install zimbra-zimlet-dropbox

    Ubuntu

    apt-get install zimbra-zimlet-dropbox

  • Restart mailbox service as a zimbra user:

su - zimbra
zmmailboxdctl restart

Google Drive

  • As root run the below command:

    RHEL

    yum install zimbra-zimlet-google-drive

    Ubuntu

    apt-get install zimbra-zimlet-google-drive

  • Restart mailbox service as a zimbra user:

su - zimbra
zmmailboxdctl restart

Onedrive

  • As root run the below command:

    RHEL

    yum install zimbra-zimlet-onedrive

    Ubuntu

    apt-get install zimbra-zimlet-onedrive

  • Restart mailbox service as a zimbra user:

su - zimbra
zmmailboxdctl restart

Jitsi

  • As root run the below command:

    RHEL

    yum install zimbra-zimlet-jitsi

    Ubuntu

    apt-get install zimbra-zimlet-jitsi

  • Restart mailbox service as a zimbra user:

su - zimbra
zmmailboxdctl restart

Please visit Configuring Zimlets for Modern Web App for instructions for on how to configure zimlets for Modern Web App users.

Briefcase and Document Editing

Introduction

Zimbra Briefcase is a solution that offers storage and collaborative editing of documents, spreadsheets and presentations. It offers the following features:

  • Storage of documents

  • Creation of new files

  • Collaborative editing files of filetype - DOC, DOCX, ODT, RTF, TXT, XLS, XLSX, ODS, CSV, PPTX, PPT, ODP

  • Sharing of existing files with internal and external users

  • View files and folders Shared with me

  • Maintaining multiple versions of files

  • Upload files

  • Download files

  • Folder based navigation

  • Sharing of folders

  • Mark files as starred

  • Move files across folders

  • Search files and folders

  • A separate document server

Installation

Storage of documents in Briefcase is enabled by default. However, collaborative document editing is powered by Onlyoffice and to enable collaborative editing of the documents stored in Briefcase, zimbra-onlyoffice package needs to be installed.

Server side installation

  • Following ports are required to use this solution:

    • 7084 - docservice

    • 7085 - spellchecker

    • 5672 - Rabbitmq

This package gets installed by default during Zimbra installation unless the administrator specifies 'N' for the package during Zimbra installation.

Install zimbra-onlyoffice [Y]

There can be multiple ways to install and configure the OnlyOffice service. It can be installed along with a mailbox server or a separate server.

Installing OnlyOffice and mailbox on the same server

As zimbra user, enable zimbraFeatureViewInHTMLEnabled feature for a user and restart mailbox service:

su - zimbra
zmprov ma <user@domain.com> zimbraFeatureViewInHTMLEnabled TRUE
zmmailboxdctl restart

Note: zimbraFeatureViewInHTMLEnabled feature can be set at cos level too.

Installing OnlyOffice and Mailbox on separate servers

On mailbox node as zimbra user, update the LDAP cache and restart service:

su - zimbra
zmprov fc all

On proxy node as zimbra user, restart service:

su - zimbra
zmprov fc all
zmproxyctl restart

Zimbra Chat and Video

Chat & Video Installation

  • Zimbra Chat/Video is part of the Zimbra 10.0 install package. The Zimbra 10.0 installer will prompt for the option during installation:

    Install chat and video features [N]
  • The default selection is 'N' i.e. do not install the chat and video features. Input "Y" to install the chat and video feature, and hence the following relevant packages.

    zimbra-extension-chat-video
    zimbra-zimlet-chat-video-classic
    zimbra-zimlet-chat-video-modern

This will enable both the Classic UI (zimbra-zimlet-chat-video-classic) and the Modern UI (zimbra-zimlet-chat-video-modern) versions of the zimlet for the Zimbra default COS.

Installation on Existing Operating System

You can also install Zimbra Chat and Video af available in the Zimbra repository and can be easily installed and upgraded through the operating system’s package manager.

Package installation on Red Hat and CentOS

To install the Zimlets and Extension on Red Hat and CentOS, run:

yum install zimbra-zimlet-chat-video-classic zimbra-zimlet-chat-video-modern zimbra-extension-chat-video

Package installation on Ubuntu:

To install the Zimlets and Extension on Ubuntu, run:

apt-get install zimbra-zimlet-chat-video-classic zimbra-zimlet-chat-video-modern zimbra-extension-chat-video

Once the packages have been installed zimbra Chat/Video requires some additional configuration. follow Cloud Configuration.

Chat & Video Configuration post-installation

An API Key must be generated for each domain that’s configured in Zimbra. Each domain will need to have an administrator account created.

  1. First, generate the API Key for each domain:

    1. Go to https://chat.zimbra.com

    2. Login with the Admin account for the corresponding domain users want to configure. If users do not have an admin account, then create a new account and log in.

      The first account created for each domain is the administrator account.
    3. After logging in, click on Settings menu from the upper right corner of the screen, and select Manage Domain.

    4. Then, select the API KEY and click on Generate API Key.

    5. Copy the generated API KEY associated with the domain and store it in a safe place.

  2. Set up the Java extension

    1. As root, go to the /opt/zimbra/lib/ext/chat-video directory that was created by the Chat and video feature installation.

      cd /opt/zimbra/lib/ext/chat-video/
    2. Then create a config.properties text file in /opt/zimbra/lib/ext/chat-video/ with the following contents:

      chatVideoApiURL=https://api.chat.zimbra.com
    3. Create a config.domains.json text file in /opt/zimbra/lib/ext/chat-video/ and add the previously generated API Key and domain (replace the contents with the user API Key and domain after the colon:).

      [
          {
              "domain": "zimbra.com",
              "apiKey": "myApiKey"
          }
      ]

      Each API Key is unique and exclusive to each domain. Remember that to generate each API Key, user must log in to chat and video using the admin account of the corresponding domain. It is possible to configure more than one domain.

      In the example below, 2 domains are configured. Remember that each JSON object starts with { and ends with }. If it is more than one object, it must be separated by ,. Do not put , after the last one.

      [
          {
              "domain": "companyxpto.com",
              "apiKey": "fbg3QZA9vZS9KCB62kb2E3mVWZu6Ez67"
          },
          {
              "domain": "companyxyz.com",
              "apiKey": "6SbkuQa9h6Te5N9yxJsGaPnWGFhXk2an"
          }
      ]
  3. Grant permission to Zimbra chat and video domains:

     su - zimbra
     zmprov mc <COSname> +zimbraProxyAllowedDomains chat.zimbra.com +zimbraProxyAllowedDomains api.chat.zimbra.com
  4. Clear the zimlet cache

    zmprov flushCache zimlet

  5. Ensure that the zimlet is added to the relevant COSs

    Classic UI ⇒ zmzimletctl acl com_zimbra_chat_video <COSname> grant

    Modern UI ⇒ zmzimletctl acl zimbra-zimlet-chat-video <COSname> grant

  6. Enable chat for a user account or a COS or a Domain using the LDAP atribute zimbraFeatureModernChatEnabled. To enable it for a COS,

    zmprov mc <COSname> zimbraFeatureModernChatEnabled TRUE

  7. Restart the mailbox service

    zmmailboxdctl restart

Final Set-Up (required)

After the Zimbra Collaboration servers are configured, the following functions must be configured.

Zimbra Collaboration supports the default syslog of a supported operating system. Depending on your operating system, the steps contained in this section might not be correct. See your operating system documentation for specific information on how to enable syslog.

If zimbra-logger is installed, set up the syslog configuration files to enable server statistics to display on the administration console, and enable the logger monitor host. The server statistics includes information about the message count, message volume, and anti-spam and anti-virus activity.

Access to the 'zimbra' user

Zimbra Collaboration ships a default zimbra user with a disabled password. Zimbra Collaboration requires access to this account via ssh public key authentication. On most operating systems this combination is okay, but if you have modified spam rules to disallow any ssh access to disabled accounts then you must define a password for the zimbra UNIX account. This will allow ssh key authentication for checking remote queues. See the Zimbra wiki article, Mail Queue Monitoring.

Set up the ssh keys

To populate the ssh keys

sudo -u zimbra -i
zmupdateauthkeys

The key is updated on /opt/zimbra/.ssh/authorized_keys

Enabling Server Statistics Display

In order for the server statistics to display on the administration console, the syslog configuration files must be modified.

Note, your system may use a different provider for the syslog service. See the Wiki article Configuring Logger Host for more information
  1. As root, type the following command to enable the server to display statistics - /opt/zimbra/libexec/zmsyslogsetup.

  2. You must enable syslog to log statistics from remote machines.

RedHat Systems
  • Edit the /etc/sysconfig/syslog file to add -r to the SYSLOGD_OPTIONS setting, SYSLOGD_options="-r -m 0"

  • Stop the syslog daemon - /etc/init.d/syslog stop

  • Start the syslog daemon - /etc/init.d/syslog start

Debian and Ubuntu Systems
  • Edit the /etc/default/syslogd file to add -r to the SYSLOGD_OPTIONS setting, SYSLOGD_options="-r -m 0"

  • Stop the syslog daemon - /etc/init.d/sysklogd stop

  • Start the syslog daemon - /etc/init.d/sysklogd start

Final Set-Up (optional)

Ephemeral Data Migration

Versions of Zimbra prior to 9.0.0 stored ephemeral data in LDAP. Examples of ephemeral data include:

  • zimbraAuthTokens

  • zimbraCsrfTokenData

  • zimbraLastLogonTimestamp

Zimbra Collaboration versions after 9.0.0 introduced the ability to store ephemeral data in an external service such as SSDB. This is an optional feature; however, it can improve LDAP performance and stability.

Please refer to the Zimbra Daffodil Administration Guide for more information. Migration of ephemeral data out of LDAP and into SSDB must be performed after an install or upgrade has been completed.

Settings to enable ActiveSync for users

You can enable the ActiveSync feature for a single user or all the users under the cos.

To enable on cos:

zmprov mc "cos_name" zimbraFeatureMobileSyncEnabled TRUE
zmprov mc "cos_name" zimbraMobileShareMailEnabled TRUE
zmprov mc "cos_name" zimbraMobileShareContactEnabled TRUE
zmprov mc "cos_name" zimbraMobileShareCalendarEnabled TRUE

To enable for an individual user:

zmprov ma "user_name" zimbraFeatureMobileSyncEnabled TRUE
zmprov ma "user_name" zimbraMobileShareMailEnabled TRUE
zmprov ma "user_name" zimbraMobileShareContactEnabled TRUE
zmprov ma "user_name" zimbraMobileShareCalendarEnabled TRUE

Settings to enable Public Document Sharing in Briefcase

By default, Public Sharing is disabled for users.

To enable public sharing on the global level:

zmprov mcf zimbraPublicServiceProtocol https
zmprov mcf zimbraPublicServiceHostname <public hostname>

Scanning Attachments in Outgoing Mail

You can enable real-time scanning of attachments in outgoing emails sent using the Zimbra 10 Web Client. If enabled, when an attachment is added to an email, it is scanned using ClamAV prior to sending the message. If ClamAV detects a virus, it will block attaching the file to the message. By default, scanning is configured for a single node installation.

To enable using a single node:

zmprov mcf zimbraAttachmentsScanURL clam://localhost:3310/
zmprov mcf zimbraAttachmentsScanEnabled TRUE

Provisioning Accounts

Once the mailbox server is running, open your browser, enter the administration console URL and log on to the console to provision email accounts. The administration console URL is entered as:

https://[mailhost.example.com]:7071
To go to the administration console, you must type https, even if you configured the Web server mode as HTTP.

The first time you log on, a warning may be displayed stating the connection is untrusted. This only applies the first time you log in. Click I understand the Risks to be able to connect to the Zimbra 10 administration console. Then click OK.

Enter the admin user name and password configured during the installation process. Enter the name as admin@mailhost.example.com

Activate the Zimbra Daffodil (v10) license

Admin Console:

After you log on, a dialog displays stating your license is not activated.

Go to:

Home > Configure > Global Settings > License

click Activate License on the toolbar then Click OK to continue.

Provision accounts

You can configure one account at a time with the New Account Wizard or you can create many accounts at once using the Account Migration Wizard.

Configuring One Account

Admin Console:

The administration console New Account wizard steps you through the account information to be completed.

  1. From the administration console Home page’s Content pane, go to Add Accounts.

    Four accounts will already be listed - the admin account, two spam training accounts, and a global Documents account. These accounts do not need any additional configuration.
  2. Click Add Account. The first page of the New Account wizard opens.

  3. Enter the account name to be used as the email address and the last name. This is the only required information to create an account.

  4. You can click Finish at this point, and the account is configured with the default COS and global features.

To configure aliases, forwarding addresses, and specific features for this account, proceed through the dialog before you click Finish.

When the accounts are provisioned, you can send and receive emails.

Administrator Account

Initial administrative tasks when you log on for the first time may include setting up the admin mailbox to include features, aliases, and forwarding addresses needed for the administrator’s working environment.

Two aliases for the admin account are created during install:

  • Postmaster. The postmaster address is displayed in emails that are automatically generated from Postfix when messages cannot be sent. If users reply to this address, the message is forwarded to the admin mailbox.

  • Root. This address is where notification messages from the operating system are sent.

If you entered a notification address for AV alerts when you configured the MTA, that is different from the default, you need to create that account in the administration console. If you didn’t change the default during installation, the anti-virus notification is sent directly to the admin account.

Uninstalling Zimbra Collaboration

To uninstall servers, run the install script -u, delete the Zimbra Collaboration directory, and remove the zcs.tgz file on the servers.

  1. cd to the original install directory for the Zimbra Collaboration files.

  2. Type sudo ./install.sh -u

  3. When Completely remove existing installation? is displayed, type Yes. The Zimbra 10 servers are stopped, the existing packages, webapp directories, and most of the contents of the /opt/zimbra directory are removed.

  4. Type rm -rf [zcsfullfilename] to delete the Zimbra Collaboration directory.

  5. Delete the zcs.tgz file.

System Requirements for Zimbra Daffodil

Servers

Evaluation and Testing

  • Intel/AMD w/ PassMark CPU Mark > 7,000 (e.g., Dual Intel Xeon E5-2407 @ 2.2GHz = 7,303)

  • RAM requirements:

    • For single server installations, Zimbra 10 requires a minimum of 8GB of RAM.

    • For multi-server installations, contact Zimbra sales for recommendations.

  • 50 GB free disk space for software and logs

  • Temp file space for installs and upgrades*

  • Additional disk space for mail storage

Production environments

  • Intel/AMD w/ PassMark CPU Mark > 15,000 (e.g., Quad AMD Opteron 6276 @ 2.2GHz = 7,303)

  • RAM requirements:

    • For single server installations, Zimbra 10 requires a minimum of 8GB of RAM.

    • For multi-server installations, contact Zimbra sales for recommendations.

  • Temp file space for installs and upgrades*

  • 100 GB free disk space for software and logs (SATA or SCSI for performance, and RAID/Mirroring for redundancy)

  • Additional disk space for mail storage

  • Temp files space: The zimbra-store requires 5GB for /opt/zimbra, plus additional space for mail storage. The other nodes require 100MB.

General Requirements

  • Set the firewall configuration to No firewall.

  • We do not recommend RAID-5 for installations with more than 100 accounts.

Network Edition supported Cloud platforms

The following Cloud Platforms are supported:

  • Oracle Cloud

  • VMware vCloud Director

  • VMware vCloud Air

Operating System (Network Edition)

The following operating systems are supported:

  • Red Hat® Enterprise Linux® 7 (64-bit)

  • Red Hat® Enterprise Linux® 8 (64-bit)

  • CentOS Linux® 7 (64-bit)

  • Rocky Linux® 8 (64-bit)

  • Oracle Linux 7 (64-bit)

  • Oracle Linux 8 (64-bit)

  • Ubuntu 18.04 LTS Server Edition (64-bit)

  • Ubuntu 20.04 LTS Server Edition (64-bit)

File Systems

The following file systems are supported:

  • XFS

  • ext3 or ext4 file systems for Linux deployments

The following file system is not supported for Store/HSM/Backup features:

  • NFS

Other Dependencies

Netcat (nc) is required on all operating systems using Zimbra Daffodil. Install the nc utility before installation or upgrading.

For Ubuntu systems, disable AppArmor and verify that the AppArmor service is not running before installing Zimbra Daffodil.

For Red Hat Enterprise, Oracle Linux and Rocky Linux operating systems, the server must also have the following installed:

  • NPTL. Native POSIX Thread Library

  • GMP. GNU Multiple-Precision Library.

Miscellaneous

  • SSH client software to transfer and install the Zimbra Daffodil software.

  • Valid DNS configured with an A record and MX record.

  • Servers should be configured to run Network Time Protocol (NTP) on a scheduled basis.

Administrator Computers

Other configurations may work.

The following operating system/browser combinations are supported:

Windows 8.1 or Windows 10 with one of the following:

  • The latest stable release of:

    • Firefox

    • Safari

    • Google Chrome

    • Microsoft Edge

MacOS 10.12 or later with one of the following:

  • The latest stable release of:

    • Firefox

    • Safari

    • Google Chrome

Linux (Red Hat, Ubuntu, or Fedora) with one of the following:

  • The latest stable release of:

    • Firefox

    • Google Chrome

Administrator Console Monitor

Display minimum resolution 1024 x 768

End User Computers using Zimbra 10 Web Client

Other configurations may work.

For Zimbra 10 Web Client - Classic Web App & Modern Web App

Minimum

  • Intel/AMD w/ PassMark CPU Mark > 2,000 (e.g., Intel Core i3-7020U @ 2.30GHz = 2,434)

  • 256MB RAM

Recommended

  • Intel/AMD w/ PassMark CPU Mark > 4,000

  • 512MB RAM

The following operating system/browser combinations are supported:

Windows 8.1 or Windows 10 with one of the following:

  • The latest stable release of:

    • Firefox

    • Safari

    • Google Chrome

    • Microsoft Edge

MacOS 10.12 or 10.13, 10.14 with one of the following:

  • The latest stable release of:

    • Firefox

    • Safari

    • Google Chrome

Linux (Red Hat, Ubuntu, or Fedora) with one of the following:

  • The latest stable release of:

    • Firefox

    • Google Chrome

End User Computers Using Other Clients

Minimum

  • Intel/AMD w/ PassMark CPU Mark > 2,000

  • 2G RAM

Recommended

  • Intel/AMD w/ PassMark CPU Mark > 4,000

  • 4GB RAM

Operating system POP/IMAP combinations

  • Windows 10 with Windows Mail, Outlook 2016 and above (MAPI), or the latest stable Thunderbird

  • Fedora 31 or later with the latest stable Thunderbird

  • MacOS 10.12 or later with Apple Mail

Exchange Web Services

EWS Clients

  • Outlook 2016/2019 (MAC only)

  • Apple Desktop Clients (macOS 10.12+)

EWS Interoperability

  • Exchange 2010+

Monitor

Display minimum resolution: 1024 x 768

Internet Connection Speed

1 Mbps or higher

Zimbra 10 Connector for Outlook (Network Edition Only)

Operating System

  • Windows 10

  • Windows 11

Microsoft Outlook

  • Outlook 2021: 32-bit and 64-bit editions of Microsoft Office, including Click to run.

  • Outlook 2019: 32-bit and 64-bit editions of Microsoft Office, including Click to run.

  • Outlook 2016: 32-bit and 64-bit editions of Microsoft Office, including Office365 and Click to run versions.

Zimbra 10 Mobile (Network Edition Only)

Network Edition Mobile (MobileSync) provides mobile data access to email, calendar, and contacts for users of selected mobile operating systems, including:

Smartphone Operating Systems:

  • iOS versions currently supported by Apple - iOS12 and above.

  • Android versions currently supported by Google - 8.0 and above.

Available Languages

This section includes information about available languages, including End User Translations and Administrator Translations.

End User Translations

Component Category Languages

Zimbra 10 Classic Web App

Application/UI

Arabic, Basque (EU), Chinese (Simplified PRC and Traditional HK), Danish, Dutch, English (AU, UK, US), French, French Canadian, German, Hindi, Hungarian, Italian, Japanese, Korean, Malay, Polish, Portuguese (Brazil), Portuguese (Portugal), Romanian, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian

Zimbra 10 Classic Web App - Online Help (HTML)

Feature Documentation

Dutch, English, Spanish, French, Italian, Japanese, German, Portuguese (Brazil), Chinese (Simplified PRC and Traditional HK), Russian

Zimbra 10 Classic Web App - End User Guide (PDF)

Feature Documentation

English

Zimbra 10 Modern Web App - End User Guide (HTML)

Feature Documentation

English

Zimbra 10 Connector for Microsoft Outlook

Installer + Application/UI

Arabic, Basque (EU), Chinese (Simplified PRC and Traditional HK), Danish, Dutch, English (AU, UK, US), French, French Canadian, German, Hindi, Hungarian, Italian, Japanese, Korean, Malay, Polish, Portuguese (Brazil), Portuguese (Portugal), Romanian, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian

Zimbra 10 Connector for Microsoft Outlook - End User Guide (PDF)

Feature Documentation

English

Administrator Translations

Component

Category

Languages

Zimbra 10 Admin Console

Application

Arabic, Basque (EU), Chinese (Simplified PRC and Traditional HK), Danish, Dutch, English (AU, UK, US), French, French Canadian, German, Hindi, Hungarian, Italian, Japanese, Korean, Malay, Polish, Portuguese (Brazil), Portuguese (Portugal), Romanian, Russian, Spanish, Swedish, Turkish, Ukrainian

Zimbra 10 Admin Console Online Help (HTML)

Feature Documentation

English

"Documentation" Install + Upgrade / Admin Manual / Migration / Import / Release Notes / System Requirements

Guides

English

Zimbra 10 Connector for Microsoft Outlook - Admin Guide (PDF)

Install + Configuration Guide

English

Note: To find SSH client software, go to Download.com at http://www.download.com/, and search for SSH. The list displays software that can be purchased or downloaded for free. An example of a free SSH client software is PuTTY, a software implementation of SSH for Win32 and Unix platforms. To download a copy go to http://putty.nl